Services

Residential & Corporate IT support

Remote access services

Sky Infotech offers secure remote access to businesses & residential clients, allowing us to provide you with quicker response times – and therefore a faster solution! We can securely log in to your computer, workstation or server, thereby enabling us to diagnose and fix problems right away. For a prompt IT solution that will save your business time and money, there’s no better option.

Fast on-site services

Sometimes remote support isn’t possible for a wide range of reasons. However, when this is the case we’re able to come to you! Our experienced computer technicians will visit your home office or business – no matter where you’re located in the metropolitan area. We strive to ensure our on-site service is prompt, allowing us to fix the issue quickly.

Bench services

For your convenience, you can drop your computer off at our office on your way to work or home, and we shall give you an estimated time of resolution. Our state of the art facility and tools ensure results no matter what the computer problem may be; from hardware failure to software conflicts caused by anything from updates to missing or out-of-date drivers. Our team of qualified and certified technicians are standing by to get your computer back, up and running as soon as possible.

Computer Repairs

Take a proactive approach to prevent minor issues before they become big problems. Added layers of security with automated maintenance and around the clock monitoring boosts productivity, and reduces costly down time caused by malware, updates, slow running computers, computer reboots, and error messages. We are your full-service IT department, monitoring and maintaining your IT systems almost 24/7!

Sometimes, computers run inefficiently or simply malfunction. We can repair your computer if it has any number of problems, including hardware and accessory issues, viruses, out-of-date software, or lost data.

• Computer troubleshooting. We’ve been working around computers for two decades and have seen it all. If your computer is running slow, acting funny or you’re having any problems with it, you can take it in to Sky Infotech and we will gladly take a look at what’s happening.e
• Computer tune-ups. Older computers can run slower due to a combination of factors. Over the years of operating your computer you may have installed too many unnecessary programs that load when you start up your computer. You also may have viruses, spyware, adware and sometimes ransom-ware installed on your computer without you even knowing it. Corrupted or out of date system files, fragmented hard drives, lack of available hard drive space, and overheating caused by heat sinks clogged by dust and defective fans also hinder your computer speed and operation. Sky Infotech’s tune up takes care of the most common computer problems that our service department sees on a daily basis. We can also recommend hardware upgrades to make your system perform better than new.
• Computer repairs and upgrades. When your computer doesn’t even want to switch on anymore it’s time for an expert to take a look at it. Often a simple solution will be found that isn’t expensive either. Let our team have a look at your machine and we will report our findings to you along with a recommendation on the easiest, quickest solution.

Desktop/Server Support

Desktop Support

Free up your IT team from mundane desktop or server user support, and allow them to focus on more strategic, long-term planning to enhance your entire company’s IT infrastructure. And if you don’t even have an in-house IT resource, then don’t worry. Sky Infotech’s Desktop/Server Support services help you achieve both of these while slashing the amount you spend on IT.

Our specialists can assist you with IT maintenance on-site or remotely as you prefer, and our services cover everything from desktops, laptops, workstations & servers through to networked printers & MFD’s. Stop fretting over technical issues that threaten to bring your entire organization to a halt, and instead count on our proactive fixing of problems before they arise, and our speedy and responsive resolution when things do go wrong.

Sky Infotech’s Desktop/Server Support services bring you:

• Less frequent downtime thanks to a proactive approach
• Greater system operations efficiency to help you get on
• Reduced costs with our all-inclusive yearly AMC plans
• Security, reliability and availability - guaranteed
• IT processes that you as end users understand

Hardware Maintenance

Third Party Maintenance

New computer equipment is usually sold with a warranty. The warranty typically lasts one year whereas some vendors offer multiyear warranties. If the computer fails while it is under warranty, the vendor should resolve the hardware problems at no additional cost. But sometimes it can really become a pain for the customer to log-in complaint calls or manage warranty issues. Do not worry !! Just engage us and we shall do it all for you at a very nominal price.

We also offer low cost third party maintenance services, annual maintenance contracts (AMC) for Laptop, Desktops, Workstations & Servers. If your computer is out of warranty and you are facing a problem, Sky Infotech is the right place to get the solution.

Hardware Supply

We can supply and custom-build servers, PCs & workstations with an on-site warranty to meet your business needs. This ensures your business’s critical hardware never skips a beat. With access to a large range of industry brands on servers, laptops, monitors, printers, UPS and components – and our ability to customise hardware – you’re assured of a suitable and cost-effective IT solution.

Many people may have computer troubles like….

• Computer has slow boot or won't boot?
• It runs too slowly?
• Can't get online?
• Ran out of hard drive space?
• Want a SSD drive or CD burner?
• Need a faster processor, more memory?
• We can do hardware upgrades, or software upgrades.

Well, there's no need to fret. Sky Infotech can take care of all your needs! We can custom build computers to your specifications, or you tell us what tasks you want to perform and we will build a system to do the job!